Case Files

Problems solved, with the evidence.

Real problems from real systems, written up from the work itself: what broke, what the evidence showed, and how it was fixed.

Case file · June to August 2023
7+ weeks of downtime. One Java bug.
Patricia, an IP management system, was down for over seven weeks while developers and technical teams tried to fix it. The cause was a bug in the Java JDK underneath it.
- Root cause analysis
- Java JDK
- JVM configuration
- Elasticsearch
- Windows Server services
- Test environments
- Vendor escalation
Read the case file →