Michael Alabi

Technology & Innovation Leader

Open to relocation · across Nigeria and beyond

Technical depth. Enterprise scale. Secure, governed, and AI-ready.

I help organizations navigate complex technology transformation, build modern digital capabilities, and turn technology investment into measurable business value.

45%
technology adoption increase
75%
reduction in security incidents
25%
reduction in IT operating costs
100+
employees on his AI assistant
Michael Alabi

ISO/IEC 27001 certification led to zero major audit findings

Hands-on

Hands on the keyboard, not just the roadmap.

Leadership is only credible if you can still do the work. A few of the tools I'm hands-on with.

  • Linux

    Administering, securing, and troubleshooting Linux servers from the command line.

    • Users & permissions
    • File systems
    • Package management
    • System services
    • Shell & command line
    • Server hardening
    • Cisco Linux Administration certified
  • GitHub

    Version control and delivery, the way this site ships: push to GitHub, live on Netlify.

    • Git workflows
    • Branching & merging
    • Pull requests
    • CI/CD to Netlify
    • Netlify CLI deploys
    See my GitHub →
  • Elasticsearch

    Search, indexing, and log analytics: finding the signal in large volumes of data.

    • Search & indexing
    • Query DSL
    • Log analytics
    • Service failure diagnosis (7.17)
  • Docker & Containers

    Packaging and running applications in containers, so the environment on a laptop matches the one in production.

    • Images & Dockerfiles
    • Docker Compose
    • Local dev environments
    • Container troubleshooting
  • Postman

    Designing, testing, and troubleshooting APIs, to see exactly what a service is sending and receiving.

    • REST API testing
    • Collections & environments
    • Auth & headers
    • Request debugging

Field notes · June to August 2023

7+ weeks unresolved. One JDK bug found.

  • Root cause analysis
  • OpenJDK 1.8
  • JVM configuration
  • Elasticsearch 7.17
  • Windows Server 2012 R2
  • Vendor escalation
Read the full case file →
The problem
Patricia 6.1.1, the IP management software from Patrix AB used at Jackson Etti & Edu, went down. Its Elasticsearch service kept failing, and the services the web version depends on went with it, leaving the application inaccessible. Developers and technical teams had worked on it for over seven weeks without a resolution.
The diagnosis
Through long hours of troubleshooting, in the middle of my Master's second-semester exams, I traced the fault to a bug in the Java JDK it runs on: OpenJDK 1.8.0.191, the Red Hat Windows build.
The fix
I tested a different JDK build against the Elasticsearch and Patricia versions we were running, swapped it in, reconfigured the JVM settings, reinstalled the Elasticsearch service, and redeployed both. Launching the application confirmed the error was corrected, and the system was restored.
The follow-through
I sent it to Patrix's support team. Their Support Manager thanked me and replied that they would add it to their knowledge base if a similar issue is reported again.

Field notes · October 2025 to March 2026

One confidentiality clause. One AI tool chosen.

  • Legora AI
  • Client confidentiality
  • AI usage policy
  • Role-based permissions
  • Data privacy
  • Enterprise training
Read the full case file →
The problem
Lawyers needed an AI tool built for legal work, not a generic assistant, and the confidentiality question had to be settled before any client matter touched it.
The pilot
I ran Legora AI and Harvey AI with lawyers on live matters. Legora's own terms rule out training on a subscriber's confidential information; that guarantee, and how much faster it let the firm move, decided it.
The verification
Their contract wasn't the only check. Legora is independently audited to ISO 27001:2022, and the Data Protection team and I ran our own canary test: a fictional project name and synthetic financial figures, planted to watch for anywhere it shouldn't surface.
The governance
I drafted an AI usage policy, restricted what users could do by role, and worked with the Data Protection unit on data-privacy controls before general access.
The result
Partners and Senior Associates reported multi-day and multi-hour work coming back from Legora AI in 5 to 20 minutes, a cut in review time of roughly 85% to well over 99% depending on the task.

Field notes · 2022 to 2024

80+ laptops. Hours lost daily. One fleet-wide fix.

  • Root cause analysis
  • Hardware standardization
  • Phased rollout
  • Change management
  • Digital transformation readiness
Read the full case file →
The problem
More than 80 users were losing 2 to 3 hours of productive time a day to a laptop fleet that had stopped keeping up, with ticket volume from those users running past half the affected population.
The investigation
Talking to affected users and reviewing the recurring tickets myself, the pattern was clear: the fleet couldn't meet day-to-day demands, and it wouldn't support where the firm's digital transformation was headed either.
The fix
I built the case for a new device standard, HP Envy x360, 8GB RAM, 11th-generation Intel and above, and ran the replacement in controlled batches of 4 users a month.
The result
Over 24 months, 80+ users moved onto a standardized fleet built for the firm's transformation roadmap, not just the day's workload.

Field notes · 2024 to 2025

A laptop was formatted on the way out. Now it can't be.

  • Endpoint Security
  • Mobile Device Management
  • Data Loss Prevention
  • Employee Offboarding
Read the full case file →
The incident
Departing employees, including a Senior Partner, formatted their firm-issued laptops before leaving. The firm owned the devices but had no remote way to lock, wipe, or secure them, so recovering the data depended on the laptop, and the employee, coming back cooperatively.
The investigation
I evaluated MDM and endpoint-security tools against three requirements: visibility into where devices were, control to lock one remotely, and the ability to wipe corporate data from it. DriveStrike matched all three.
The fix
I introduced DriveStrike for remote locate, lock, wipe, and encryption, giving IT administrative control over a device through the entire offboarding process instead of depending on the departing employee.
The result
The firm moved from recovering devices after the fact to a proactive endpoint-security model, no longer dependent on physical possession to protect its data.

How he thinks.

Five working principles, and the results that show they hold.

  1. Technology should create leverage.

    In practice

    Cloud-native rollouts across HR, Finance, and Business Development, and a move to a hybrid cloud, were designed around one question: how much time and cost does this hand back to the business? The firm's platforms (Business Central, Nexl, NextCounsel, Patricia, Copilot, JEETraka, the Regulatory Portal, and more) sat in silos, each its own destination; a consulting firm quoted roughly ₦4.5 million to unify access to them. I led the in-house design and build of a SharePoint portal that did it instead, at no external cost, while driving adoption of a SharePoint investment the firm already had and was underusing.

    65%efficiency gain from cloud-native rollouts

    ₦4.5Mconsulting cost avoided by building the SharePoint hub in-house

  2. AI needs governance before scale.

    In practice

    AI adoption at Jackson Etti & Edu was built on governance frameworks, controlled Generative AI pilots, and organization-wide training, not on a tool dropped into the business.

    100+employees on the AI HR Assistant

    See the AI HR Assistant →
  3. Adoption is part of implementation.

    In practice

    A rollout isn't finished when the system goes live; it's finished when people use it. Quarterly learning programs in AI, cybersecurity, cloud, automation, and data governance were part of the delivery, not an afterthought.

    45%increase in technology adoption across 158 employees

  4. Security is architectural, not cosmetic.

    In practice

    Security built into how the firm runs, aligned to ISO/IEC 27001, and then tested by attacking it: a Vulnerability Assessment and Penetration Test I led across all of the firm's infrastructure found no major issues, and the certification audit closed with zero major findings. I led the firm-wide rollout of multi-factor authentication 17 months ahead of Microsoft's compliance mandate, securing 100% partners buy-in, including from Partners who weren't naturally tech-inclined, and pairing it with recurring cybersecurity awareness training to establish a proactive, security-first corporate culture.

    0major findings across the ISO/IEC 27001 audit and the firm-wide VAPT

    75%fewer security incidents

    17 monthsahead of Microsoft's MFA compliance mandate

    100%partners buy-in on the MFA rollout

  5. The best technology strategy eventually ships.

    In practice

    Roadmaps and business cases matter, but the proof is a running system. Jimmy, TrailHead, and WondaKind each began as a problem worth solving and are now live.

    See what shipped →

Where he operates.

Six domains, bridged: from the command line to the boardroom.

Engineering & Technical Support

Linux administration, Git and GitHub, Elasticsearch, Docker, and API testing with Postman; root cause analysis and Tier II support for enterprise clients across EMEA, including a seven-week outage traced to a Java JDK bug.

Cloud & Infrastructure

Cloud architecture, hybrid infrastructure modernization, identity and access management.

Enterprise Transformation

Digital transformation strategy, ERP and enterprise applications, process improvement.

Cybersecurity & Governance

Security architecture, ISO/IEC 27001, risk and compliance, data protection.

AI & Intelligent Systems

AI strategy, adoption, and governance; enterprise AI assistants; retrieval-augmented generation; AI-assisted engineering.

Technology Leadership

Program and stakeholder management, vendor management, change management, capability building.

View the full technical toolkit

AI & Automation

Generative AIAI Solution ArchitectureRetrieval-Augmented GenerationEnterprise AI AssistantsPrompt EngineeringAI-Assisted EngineeringWorkflow Automation

Enterprise Applications

Microsoft Dynamics 365Dynamics GPSAP S/4HANAOdoo ERPOracle NetSuiteSalesforceSharePointNexlNextCounselPatricia

Cloud & Infrastructure

Microsoft AzureAWSOracle Cloud InfrastructureGoogle Cloud PlatformWindows ServerLinuxDockerVirtualization

Cybersecurity

ISO/IEC 27001SIEMEDRMFA/2FASSOVAPTRisk ManagementData ProtectionSecurity OperationsMicrosoft Entra IDMicrosoft Intune

Databases & Data

Microsoft SQL ServerSSMSDatabase AdministrationBackup & RecoveryQuery OptimizationData MigrationMaster Data ManagementData Integrity & Security

IT Operations

ServiceNowJiraZabbixNessusIncident ManagementChange ManagementRoot Cause AnalysisSLA ManagementTier II Technical Support

Development & Delivery

GitGitHubREST APIsPostmanDockerNetlifyCI/CDHTMLCSSJavaScriptWordPressBootstrap

Business & Analytics

Requirements GatheringBusiness Process AnalysisERP ConfigurationUATMicrosoft ExcelMicrosoft Power BI

Experience

Open to opportunities· Now

The next chapter

Since 2011 I've worked across banking infrastructure, healthcare IT, enterprise-software support, ERP delivery, and IT leadership, in hands-on and leading roles alike. I'm open to the full range: wherever security, enterprise applications, integration, and AI have to work together in a real organization. That includes the AI-enabled HR Assistant I designed and deployed end to end.

100+
employees served by the AI HR Assistant I built on Claude and RAG
0
major findings across the ISO/IEC 27001 audit and a firm-wide VAPT
65%
efficiency gain from cloud-native HR, Finance, and BD rollouts
75%
fewer security incidents
50%
less troubleshooting time for EMEA enterprise clients
99.99%
uptime across banking systems and network
  • Head of IT / CIO
  • Cybersecurity Analyst
  • Senior Technical Support / Support Engineer (EMEA Remote)
  • Oracle Fusion / Functional Analyst
  • Techno-Functional Lead / Consultant
  • ERP & Enterprise Applications
  • Digital Transformation
  • AI Adoption & Governance
  • …or a role that doesn't have a name yet
  1. Head, Information Technology & Data Management · Jackson Etti & EduAugust 2024 – August 2026
    • Led an enterprise AI adoption and established AI governance frameworks that strengthened client confidentiality, data protection, responsible AI use, and compliance controls, while training employees on secure AI-enabled workflows.
    • Reduced HR administration workload and accelerated 100+ employees' access to organizational knowledge by designing, deploying, and scaling a secure AI-powered HR Assistant.
    • Saved about ₦4.5M in consulting costs by leading an in-house design and deployment of a modern SharePoint portal that unified access to 7+ enterprise platforms, replacing a proposed external consulting engagement.
    • Achieved ISO/IEC 27001 certification with zero major audit findings by strengthening information security policies, risk management, VAPT, and operational security controls across the organisation.
    • Transformed operations across Finance, Business Development, HR, and Data Management, replacing manual and fragmented processes with cloud, AI, and data-driven solutions that improved workflow efficiency, information accessibility, and enterprise-wide collaboration.
    • Reduced system security incidents by 75% by strengthening cybersecurity and data protection controls, improving access management, and implementing proactive security monitoring across the organisation.
    • Improved technology investment decisions and reduced implementation risk by evaluating proposed IT solutions through proof-of-concepts, security, scalability, and business value for the firm before deployment.
    • Led firm-wide MFA adoption 17 months ahead of Microsoft's compliance mandate, securing 100% partners buy-in and combining identity controls with recurring cybersecurity awareness training.
  2. Enterprise Solutions (ERP) Analyst · Jackson Etti & EduOct. 2021 – Aug. 2024
    • Resolved a 7+ week outage affecting core IP management platform (Patricia) by identifying an underlying Java JDK defect, validating an alternative JDK environment, reconfiguring JVM settings, restoring Elasticsearch, and redeploying the application.
    • Strengthened enterprise data quality by managing master data across Microsoft Dynamics 365 and other platforms, including customers, vendors, items, users, warehouses, and organizational structures.
    • Delivered the migration from Microsoft Dynamics GP to Dynamics 365 leading an 8-member cross-functional team, migrating legacy data, and directing UAT to validate data accuracy, system functionality, security, and readiness for business operations.
    • Improved operating efficiency by 65% across HR, Finance, and Business Development by leading the deployment of cloud-native business systems that streamlined departmental processes and improved access to critical business data.
    • Delivered seamless ERP rollouts and migrations with zero deployment downtime by validating data, updating database structures, and optimizing system performance before and during deployment.
    • Supported enterprise application users across Finance, HR, Business Development, Data Management, and other operational functions, resolving application issues and coordinating vendor support where required.
    • Acted as the functional bridge between internal stakeholders and external enterprise software vendors, translating business requirements into technical and functional requirements.
  3. Level II Technical/Customer Support Engineer · Tek Experts / Micro Focus (OpenText)June 2020 – Sept. 2021
    • Reduced customer troubleshooting time by 50% by collaborating with R&D teams to develop and deploy hotfixes, patches, and product enhancements for complex enterprise software issues.
    • Exceeded the self-sufficiency benchmark by 25%, achieving 125% against a 100% target through independent diagnosis and resolution of complex customer incidents.
    • Maintained 100% SLA compliance while supervising 4 Level I Engineers, ensuring full ticket ownership, timely incident resolution, and proper case closure.
    • Provided Tier II technical support across 5 enterprise software products for B2B and B2C customers across the EMEA region.
    • Ranked among the top 3 engineers for adherence to case management standards, technical accuracy, and case completeness.
    • Led live Root Cause Analysis and incident-resolution sessions with enterprise clients, diagnosing complex application issues and guiding customers through effective remediation.
    • Collaborated with product R&D teams to identify recurring software defects and deliver patches, hotfixes, and enhancements.
  4. IT Application Support Officer · WellMed Healthcare Ltd.Sept. 2019 – May 2020
    • Supported PACS and HIMS applications across 14 departments, maintaining near-zero downtime and ensuring reliable access to critical healthcare systems.
    • Increased diagnostic workflow efficiency by 50% by leading the integration of diagnostic systems with enterprise electronic health records.
    • Maintained data integrity across healthcare applications by monitoring application data, resolving system issues, and supporting reliable information exchange.
    • Ensured compliance with health IT and data integrity requirements by conducting application and data compliance audits and addressing identified gaps.
    • Reduced disruption to healthcare operations by investigating application incidents and coordinating resolution across PACS, HIMS, and integrated diagnostic systems.
  5. Associate Web Developer · SmartWeb IT SolutionsAug. 2017 – Sept. 2018
    • Reduced customer support calls by 50% by diagnosing and resolving website errors using HTML, CSS, and jQuery.
    • Developed and maintained responsive websites using WordPress, Bootstrap, HTML, and CSS.
    • Strengthened website security through SSL, encryption, security testing, and secure application practices.
    • Improved application reliability through unit testing and cross-device responsiveness testing.
    • Supported client website deployments, updates, troubleshooting, functionality improvements, and compatibility resolution.
  6. System Administrator · Moshood Abiola PolytechnicJune 2013 – Sept. 2014
    • Maintained Windows Server 2012 R2 and core network infrastructure, resolving server, hardware, and connectivity issues to support reliable IT operations.
    • Strengthened infrastructure security by coordinating security and functionality patch deployment across server and network environments.
    • Reduced the risk of unplanned downtime by establishing preventive maintenance schedules for servers, hardware, and network infrastructure.
    • Improved network reliability and security by assessing infrastructure, access, information flow, and security requirements and translating them into appropriate network specifications.
    • Diagnosed and resolved hardware and network issues to restore affected systems and maintain continuity of IT services.
  7. Infrastructure/Technical Support Officer · SolidRock Microfinance Bank Ltd.Jan. 2011 – May 2013
    • Managed Windows Server, Banking Solution, workstations across eight (8) departments at 99.99% uptime.
    • Worked with software vendors to troubleshoot databases and application issues, ensuring high availability and data integrity for banking operations.
    • Administered Local Area Network, YahClick Satellite Dish, and other network peripherals at 99.99% uptime.
    • Supported Microsoft SQL Server databases used by the core banking application, assisting with routine maintenance, backup verification, and performance monitoring.
    • Collaborated with software vendors to reduce project implementation costs by 20%.
    • Diagnosed and resolved software and hardware issues at 100%.
    • Collaborated with stakeholders on drafting several IT policies.

From infrastructure to intelligent enterprise.

I'm a technology leader with real technical depth, based in Nigeria. I came up through hands-on infrastructure, banking systems, and Tier II enterprise support, and I'm still at home in Linux, Git and GitHub, Elasticsearch, Docker, and Postman. From there I moved through ERP delivery into leading digital strategy for a professional services firm, focused on enterprise transformation, AI adoption, cloud modernization, and cybersecurity, most recently designing and deploying an AI-enabled HR Assistant that serves 100+ employees using Claude, Retrieval-Augmented Generation, and the Claude API.

I care about the people side of technology as much as the technical side: turning AI, cloud, and security initiatives into governance frameworks, training programs, and outcomes that stakeholders can actually trust and measure. What that discipline produced, at Jackson Etti & Edu alone:

  • 0

    major findings, ISO/IEC 27001 audit

  • 75%

    fewer security incidents

  • 95%

    of employees embracing a security-first culture

  • 45%

    more technology adoption

  1. 01

    Infrastructure, support & engineering

    Hands-on infrastructure and banking systems, then Tier II support for enterprise clients across EMEA: root cause analysis with R&D, and 50% less troubleshooting time. Learning how enterprise technology actually runs, and breaks.

  2. 02

    Enterprise applications & transformation

    Leading enterprise-application implementations and digital-transformation initiatives across departments and vendors.

  3. 03

    Technology leadership

    Headed IT & Data Management at Jackson Etti & Edu from August 2024 to August 2026, owning strategy, security, and infrastructure end to end.

  4. 04

    AI adoption & intelligent systems

    Designing and deploying enterprise AI, still hands-on: an HR assistant built on Claude and Retrieval-Augmented Generation, serving 100+ employees, plus products shipped end to end.

Some of the several systems he designed, built, and shipped.

More case studies added as they go live.

Screenshot of Jimmy: Your Intelligent HR Buddy
01

Jimmy: Your Intelligent HR Buddy

AI Assistant

An AI HR desk that remembers conversations and speaks Pidgin.

Read the case study
Problem
HR fields the same repetitive questions on pay, leave, conduct, and exit over and over, a one-size English-only chatbot leaves out the employees more comfortable asking in Pidgin, and even the chatbot's own usage stayed invisible to HR unless someone remembered to check a dashboard.
Approach
Built as the successor to his earlier HR assistant: employees ask in their own words, browse 10 policy topics end to end from onboarding to exit, or jump straight to any of 47 built-in questions with a Cmd+K command palette. Answers are grounded strictly in the firm's own policy via the Claude API and refuse to guess on anything outside it, routing sensitive matters like harassment, medical, or termination straight to HR or the COO. It detects and replies in English or Nigerian Pidgin automatically, mid-conversation, remembers and resumes past threads, and lets anyone export a conversation. A passphrase-gated dashboard gives HR usage patterns by topic and language, anonymized by design: no question text or employee identity is ever stored. A scheduled agent now runs on its own every Monday: it reads those same anonymized counts, has Claude summarize the week's volume, top topics, and any notable shift, and emails the digest to HR, while keeping a running history on the dashboard too.
Impact
A self-service HR desk that takes repetitive questions off HR's plate, while giving HR, not IT, a clear view of what employees are actually asking, without ever knowing who asked or what they typed. That view used to depend on someone remembering to check the dashboard, so a slow build-up, like more employees suddenly asking about resignation, could pass unnoticed for weeks. Now a summary lands in HR's inbox every Monday on its own, so the insight that once took effort to find now reaches them automatically.

React 19, Vite 8, Tailwind CSS, Netlify Functions, Claude API

Visit live site
Screenshot of TrailHead
02

TrailHead

Process Improvement

An intelligent onboarding platform that drafts courses from any document and tracks every new joiner.

Read the case study
Problem
Department heads spent at least 2 hours per new joiner delivering the same onboarding presentations in person: every single hire, across every department. Meanwhile HR had no single view of who had finished what, and turning a policy document into a course meant rebuilding it by hand.
Approach
Built TrailHead so each department sets up its onboarding once and never presents it live again. HR drops in an existing document, like a policy PDF or a Word file, and within about a minute TrailHead drafts a full course with lessons and a quiz. A person reads it over and fixes anything before it goes out, and the original file is deleted straight afterwards. New joiners then work through their courses at their own pace, starting even before their first day, and only see what applies to their role. Videos have to be properly watched before a lesson counts, and the quiz won't reveal the right answers until they pass, so people can't just click through. Short check-ins in weeks 1, 4 and 12 ask how they are settling in, and anything that looks like a problem goes straight to HR. HR can see at a glance who has finished, who is stuck and which quiz questions keep tripping people up, and the system sends reminders on its own, so nobody has to chase. Staff are added in bulk from a spreadsheet, and each person only sees what their job allows.
Impact
Eliminates repetitive in-person onboarding sessions, giving back the hours department heads spent presenting to every hire, and gives HR and the firm one consistent, auditable, self-paced onboarding process in place of departmental one-offs. New courses go from a document to a reviewable draft in about a minute instead of days of manual build.

Next.js, Prisma, PostgreSQL (Neon), Netlify, Claude API

Visit live site
Screenshot of ScholarBell
03

ScholarBell

School-Parent Platform

A secure school-to-parent platform where every family sees only their own children.

Read the case study
Problem
Schools reach parents through broadcast WhatsApp groups and paper notes, so families wade through messages meant for other classes, schools cannot tell who has read or acted on something, and a date change leaves no trail.
Approach
Built ScholarBell, a multi-tenant platform where one audience engine decides what each parent sees across school, division, class, and child, enforced by row-level security in the database rather than only in the UI. Staff compose an announcement, see a live count of exactly who will receive it, and track reads, acknowledgements, and overdue actions; calendar changes keep the original date, who changed it, and why. Parents are invited by the school, never self-signed-up, staff can require authenticator-app two-factor sign-in, and the optional Claude features (a staff writing assistant and a parent weekly summary) are off until a school switches them on.
Impact
A controlled, permission-aware channel in place of group chats, live at scholarbell.app with schools set up by a platform console. The product is feature-complete for its MVP scope, and every figure in a parent's AI summary must come from the school's own data or the wording is discarded.

Next.js, Prisma, PostgreSQL (Neon, row-level security), Netlify, Claude API

Visit live site
Screenshot of WondaKind
04

WondaKind

AI-Powered EdTech

A safe, AI-guided learning world for kids.

Read the case study
Problem
Parents want their kids learning with AI, but open-ended chatbots, ad-driven platforms, and unclear data practices make most tools hard to trust with a child's attention and privacy.
Approach
Built WondaKind, a closed, ad-free learning world for ages 5–15 where a guided AI companion operates only inside structured missions (never as an open-ended chatbot), with parent-created accounts, bilingual support (English and Nigerian Pidgin), and a parental dashboard for session limits, AI access, and data control.
Impact
Live at wondakind.com, giving parents full visibility into what their kids learn and how AI is used along the way.

Next.js, React, Supabase

Visit live site
Screenshot of TrailBase
05

TrailBase

HR & Staff Records

An HR platform covering the full employee lifecycle, from leave to performance to offboarding.

Read the case study
Problem
HR teams track leave, performance, disciplinary records, and employee documents across disconnected spreadsheets and paper files, often with no role-based control over sensitive data like national ID numbers or disciplinary notes.
Approach
Built TrailBase, a role-scoped platform (Admin, department Head, Employee) covering leave management with enforced allowances and public-holiday-aware working-day counts, annual goal cycles rated through competency-weighted biannual appraisals, HR-only disciplinary records, medical and education records, self-service document uploads, and a self-service resignation flow with e-signature that notifies the right department heads automatically. National ID numbers are encrypted at rest.
Impact
A single platform that replaces scattered HR processes with enforced policy, such as leave requests that can no longer exceed an employee's allowance, live at trailbase.netlify.app.

Next.js, Prisma, PostgreSQL (Neon)

Visit live site
Screenshot of Solid Rock MFB
06

Solid Rock MFB

Banking Website + AI

A secure, AI-powered rebuild of a Nigerian microfinance bank's website.

Read the case study
Problem
Solid Rock Microfinance Bank, the Abeokuta bank where he started his IT career in 2011, ran its public website on a generic WordPress template with no way for customers to ask questions, check loan eligibility, or verify a suspicious bank-related message.
Approach
Rebuilt the site as a fast, dependency-light HTML/CSS/JS site with a strict CSP and self-hosted fonts, preserving the bank's existing page URLs, and added three Claude-powered features: a multilingual (English, Yoruba, and Pidgin) assistant that answers only from the bank's published products and policies, a Loan Assistant that pre-qualifies enquiries and routes call-back leads, and a Scam Message Checker that verifies suspicious bank-related messages from text or a screenshot.
Impact
A modern, mobile-tested site live at solidrockmfb.netlify.app with all three AI features verified in production, built as a pitch to replace the bank's WordPress site.

HTML, CSS, JavaScript, Netlify Functions, Claude API

Visit live site

Credentials

The whole stack a modern enterprise runs on, credentialed layer by layer: AI on top, cloud and applications beneath, security and governance holding it all together.

Currently pursuing

  • CISM

    Certified Information Security Manager · ISACA

    Information security governance, risk management, program development, and incident management.

    Progress: Training complete · exam next

  • ITIL 5

    ITIL 5 — IT Service Management

    Designing, delivering, and improving IT services so they create measurable business value.

    Progress: Training complete · now at exam stage

  • COBIT 2019

    COBIT 2019 — Enterprise IT Governance · ISACA

    Governing and managing enterprise information and technology to balance risk, value, and resources.

    Progress: Now in training

Artificial Intelligence

2 credentials · 1 in view

Cloud Technologies & Infrastructure

6 credentials

Enterprise Applications

3 credentials

Cybersecurity & Compliance

6 credentials · 1 in view

Project & IT Service Management

4 credentials · 2 in view

Process Improvement

1 credential

View the full list

Artificial Intelligence

  • Oracle Cloud Generative AI Professional
  • Oracle NetSuite AI Foundation Associate
  • Oracle Agentic AI Foundations Associate (In-view)

Cloud Technologies & Infrastructure

  • Microsoft Azure Administrator
  • Microsoft Azure Associate
  • Oracle Cloud Infrastructure Architect
  • Oracle Cloud Infrastructure Associate
  • Google Cloud Platform Fundamentals – Core Infrastructure
  • Google Cloud Essentials

Enterprise Applications

  • Oracle Fusion Cloud Applications ERP Essentials
  • Oracle Fusion Cloud Applications HCM Process Essentials
  • Oracle NetSuite Foundation Associate

Cybersecurity & Compliance

  • Certified Information Security Manager (CISM) (In-view)
  • ISO/IEC 27001 Information Security Associate
  • ISO 9001 Quality Management Systems Associate
  • Fortinet Network Security (NSE 1 & 2)
  • Aviatrix Certified Engineer (Multi-Cloud Networking & Security)
  • Cisco Junior Cybersecurity Analyst
  • Cisco Linux Administration

Project & IT Service Management

  • Project Management Professional (PMP)
  • Scrum Foundation Professional (SFPC)
  • ISO/IEC 20000 IT Service Management Associate
  • ITILv5
  • COBIT 2019 (In-view)
  • TOGAF (In-view)

Process Improvement

  • Lean Six Sigma White Belt

Education

2026

Master's in Management (In-view)

Saylor University, Washington DC

2023

MSc, Information Technology

Ladoke Akintola University of Technology, Nigeria

2016

Higher National Diploma, Computer Engineering Technology

Federal Polytechnic Ede, Nigeria

What people say.

From managers, mentors, and colleagues, in their own words.

“Michael Alabi has an excellent grasp of Information Technology and information systems management. His approach to IT support service delivery is admirable and he goes all out to provide resolutions to IT issues. I enjoyed working with him.”

John O. Awoniyi

Human Resources Professional, Transcorp Group

Managed Michael directly

“Michael is a very tenacious and resilient mentee, a self-driven individual with unquenchable thirst for improvement and self-development with high performing productivity. He is a highly equipped and technically resourceful IT support Specialist and has been on top of his games in several tasks and projects he handled.”

Olufunso (Babs) Babajide, MBA, EP®, CRSP®

Occupational Health & Safety / Program Manager

Michael's mentor

“Michael is forward-thinking, motivated and excellent in what he does and has a lots of hands-on knowledge in his field. He consistently demonstrated good work ethic plus contributing to the growth and success of the company. Michael is reliable, insightful and positive thinking towards his job and capable of adapting to new working environments. With no doubt I strongly recommend him as great talent to any of his potential employer/business partner.”

Babatunde Adebanjo

Full-stack Developer, CBC EMEA

Senior to Michael, didn't manage him directly

“Mr Michael works as the IT specialist in our organization and he is an individual who is self-driven and skilled in his work which has really made him a dependable and efficient hands to rely on in the company.”

Yemisi Omorinkoba

People Operations / HR Business Partner

Worked together, different teams

“Micheal is a very smart and hard-working guy, I like his logical thinking towards issues on his desk and how he manages the pressure at the same time. He has been able to prove, if given more opportunity has an administrator, he would do more and make IT Operations easier”

Olasunkanmi Olayinka

IT Support / Training Administrator

Worked together, different companies

“He is an excellent guy. Who is focused, dedicated and good team player across projects”

Victor J. Ajor

Senior Software Engineer, AI Ethics and Governance

Managed Michael directly

“Michael is a fantastic and hardworking guy! Very dedicated at what he does and very determined.”

Temitope Taiwo Ogundele

Dove Masterbrand Manager, West Africa & Francophone Africa

Worked together, different companies

“Nice guy throughout the years I have known him... Easy going and always minding his business”

Temitope Fagbemi

Group Head of IT, Healthcare Digital Transformation

Studied together

10

Let's build what comes next.

Drop me a mail. Let's start the conversation.

Prefer to just talk?

Block my calendar for 30 minutes. Let's explore what's next, and turn technology ambition into measurable business value.

Email

Phone

Location

Lagos, Nigeria